Yes, it has a fancy name – but most people refer to it as ‘the DOTS’.
It’s the art of quickly predicting the way the other person thinks and acts and adapting accordingly. A major NZ Government agency recently called it ‘NZ’s best professional development’. (Call us and we’ll tell you which one!)
Thousands of New Zealanders are embracing the DOTS. Locally – The Waikato Chiefs, NZ Police, Harcourts Commercial Realty, Crusaders, Manawatu, Otago, Canterbury, Taranaki, Hawkes Bay, Auckland and North Harbour rugby teams,Fairfield Intermediate, Seddon Portrait House, Eastside Refrigeration, Whitiora School, True Colours Children’s Charity, NZ Cancer Society, RPS Homes, Mediaworks Waikato, Endeavour School, Wel Energy Trust, Waipa District Council, Waikato Home and Garden Show exhibitors, Garty Mellow Accountants, Markham Moore Accountants, Prolife Foods, South Waikato District Council, ASB Bank, Lodge Real Estate and many many more- have all had a good taste of the DOTS and the number is growing daily.
DOTTING teaches you to identify another person’s communicative style before they’ve said a single word and then how to speak in THEIR language.
It might be lovely to treat people how you’d like to be treated but isn’t it more effective to treat people how THEY would like to be treated?
I think as I talk and don’t do much detail.
I simply cannot stand lateness or mess!
I don’t suffer fools and call a spade a spade.
I am quite intuitive, hate conflict and hurting people’s feelings.